Connected Network Operations™

Operations, Monitoring & Maintenance

Operations, maintenance, and monitoring are essential components of a well-functioning indoor or outdoor cellular distributed antenna system (DAS). The following are the key aspects involved in operations, maintenance, and monitoring for both indoor and outdoor cellular DAS:

  1. Operations: The operation of the DAS involves ensuring that the system is functioning correctly and delivering the expected performance. This includes monitoring the system for alarms and alerts, managing user accounts and access control, configuring and updating system settings, and generating reports on the system’s performance.
  2. Maintenance: Regular maintenance of the DAS is crucial for ensuring optimal performance and minimizing downtime. Maintenance activities can include cleaning, inspection, testing, software updates, and hardware replacements.
  3. Monitoring: Continuous monitoring of the DAS is necessary to detect and address any issues that may arise quickly. Monitoring can include real-time monitoring of system health and performance, proactive issue detection, and notification of critical events.
  4. Troubleshooting: Troubleshooting is an essential aspect of maintaining and operating a DAS. It involves identifying the source of any issues and implementing corrective actions to resolve them.
  5. Security: Security is a critical concern for both indoor and outdoor DAS. It involves implementing robust security measures to protect the DAS and its users from threats such as hacking, malware, and unauthorized access.
  6. Upgrades: Upgrades to the DAS hardware and software may be necessary to ensure that the system remains up to date and meets evolving customer needs and network requirements.
  7. Reporting: Regular reporting on the DAS’s performance and operational metrics is necessary to track its performance, identify areas for improvement, and provide insights into its overall performance.
  8. Optimization: Optimizing the DAS performance involves continually evaluating and adjusting the system to ensure that it delivers optimal performance. This can include network planning, capacity management, and interference management.

In summary, operating, maintaining, and monitoring an indoor or outdoor cellular DAS requires continuous effort and attention to ensure optimal performance and uptime. This involves a range of activities, including operations management, maintenance, monitoring, troubleshooting, security, upgrades, reporting, and optimization. Properly implementing these activities will help ensure that the DAS meets performance standards, improves customer satisfaction, and remains current with evolving customer needs and network requirements.

A 24x7x365 network operations center (NOC) is a critical component of managing and maintaining distributed antenna systems (DAS) for indoor and outdoor cellular networks. The NOC provides a centralized location for monitoring, managing, and troubleshooting the DAS network infrastructure.

The following are some of the key components of a 24x7x365 NOC for DAS:

  1. Network monitoring tools: The NOC uses network monitoring tools to continuously monitor the DAS network for alarms and alerts. These tools can detect issues such as equipment failures, signal degradation, and power outages.
  2. Ticketing system: The NOC uses a ticketing system to track issues and incidents that are reported by users or detected by monitoring tools. The ticketing system helps ensure that issues are addressed promptly and that the resolution process is well-documented.
  3. Escalation procedures: The NOC has escalation procedures in place to ensure that issues are escalated to the appropriate support staff based on severity and impact. These procedures ensure that critical issues are addressed quickly and that the right resources are allocated to resolve them.
  4. Performance reporting: The NOC generates performance reports that provide visibility into the DAS network’s health and performance. These reports can include metrics such as uptime, signal strength, and capacity utilization.
  5. Remote management: The NOC uses remote management tools to manage and configure DAS network infrastructure devices, such as antennas, amplifiers, and switches. This helps reduce the need for on-site visits and enables more efficient management of the DAS network.
  6. Incident response: The NOC has incident response plans in place to ensure that the appropriate resources are mobilized quickly in the event of a critical issue or outage. These plans include procedures for communication, coordination, and escalation.
  7. Maintenance scheduling: The NOC is responsible for scheduling routine maintenance activities, such as software updates and hardware replacements, to ensure optimal DAS network performance.

Overall, a 24x7x365 NOC is an essential component of managing and maintaining a DAS network for indoor and outdoor cellular networks. The NOC provides continuous monitoring, proactive issue detection, incident response, and performance reporting to ensure that the DAS network delivers optimal performance and uptime.

Our Clientele

Explore some of the great companies that RSS has worked with.

Why RSS?

The licensed wireless industry is intricate. Experience has been a part of Repeated Signal Solutions (RSS) from the company’s inception in 2004. Unlike our rivals, RSS has been active in the licensed wireless frequency market for 19 years and still represents the majority of our first clients nationally.

  • 1

    Financial Transparency
    The RSS methodology has been demonstrated to put everyone at ease. This approach is the result of 19 years of expertise.

  • 2

    Trust: 92%+ of Our Customers Are Recurring
    Among licensed wireless services, RSS is one of the few that puts the client first.

  • 3

    Respect and Understanding for All Stakeholders
    To ensure that each party contributes for their use case, our process supports the creation of budgets for each group’s allocation of the system.

  • 4

    Total Solution Experience
    We offer end-to-end life cycles with the standard carriers SLAs starting at 10 years as part of our solutions.

Ready to Speak With Our Team?

RSS’ mission is to act on behalf of our customers and provide innovative methodologies and detailed solutions that meet their wireless coverage challenges. We strive to provide value propositions based upon ethical business approaches with a high level of transparency and communication which builds mutual trust, respect and a basis for replicable results in our products and services delivery.

Pete Bohley, President of RSS