Hospitality & Casinos

Cellular coverage is important in the hospitality industry for several reasons:

  1. Guest communication: Allows guests to stay connected with friends, family, or business associates.
  2. Information access: Enables guests to access information about local attractions, restaurants, and transportation options.
  3. Convenience: Supports guests’ ability to make reservations, check-in, or request services through their mobile devices.
  4. Marketing: Helps hotels to reach guests through mobile advertisements and promotions.
  5. Emergency services: Ensures that guests can reach emergency services in case of an emergency.
  6. Mobile devices used for check in, door locks, etc.
  7. Allows guest to avoid spotty hospitality Wi-Fi, as well as staying connected without the need for log-in, passwords, verification, etc.

Good cellular coverage in hospitality enhances the guest experience, supports operational needs, and helps to create a positive impression of the property.

Guests use their cellphones in hotels for a variety of services, including:

  1. Communication: Staying in touch with friends, family, or business associates.
  2. Information access: Finding local attractions, restaurants, and transportation options.
  3. Reservations: Booking dining reservations, spa appointments, or other activities.
  4. Check-in/out: Checking in and out of the hotel using mobile devices.
  5. Room service: Placing room service orders or requesting additional amenities.
  6. Entertainment: Streaming music, videos, or games.
  7. Payment: Making payments for hotel charges, or for purchases made during their stay.
  8. Assistance: Contacting hotel staff for assistance or to request services.

Overall, cellphones provide guests with a convenient and efficient way to manage their hotel experience, and offer hotels an opportunity to enhance the guest experience through technology.

Applications used on a cellular network in hospitality typically include:

  • Voice and data communication (calls, texts, internet access)
  • In-room entertainment and control systems (smart TVs, temperature control, room service ordering)
  • Staff communication and coordination (walkie-talkie functionality, staff scheduling and management)
  • Guest engagement and services (mobile check-in/check-out, room upgrades, loyalty programs)
  • Emergency response (first responder communication and coordination)
  • Payment processing (mobile payment and transactions)
  • Internet of Things (IoT) devices (smart locks, energy management systems, etc.).

Private LTE/5G networks can offer several benefits and applications for the hospitality industry, including:

  1. High-speed Wi-Fi: Private LTE/5G networks can provide fast and reliable Wi-Fi for guests and staff, improving the overall guest experience and enabling staff to perform tasks more efficiently.
  2. IoT connectivity: Private LTE/5G can support a large number of connected devices, including smart home systems, smart locks, and energy-saving devices, to help hotels operate more efficiently and offer new services to guests.
  3. In-room entertainment: Private LTE/5G can support high-definition video streaming, online gaming, and other in-room entertainment, providing guests with a better experience and reducing the need for expensive hardware in each room.
  4. Mobile staff communication: Private LTE/5G can provide high-speed and reliable connectivity for mobile staff members, including front desk, housekeeping, and maintenance staff, allowing them to communicate more effectively and perform their tasks more efficiently.
  5. Video conferencing: Private LTE/5G can support high-quality video conferencing, making it easier for hotels to host virtual events, training sessions, and meetings, and improving the overall guest experience.
  6. Location-based services: Private LTE/5G can support location-based services, such as indoor navigation, to help guests find their way around the hotel, reducing the need for staff assistance and improving the overall guest experience.

These are just a few of the many potential use cases for private 5G in the hospitality industry. By providing fast and reliable connectivity, private 5G can help hotels improve their operations, offer new services, and provide a better experience for guests.

Cellular coverage is important in casinos for several reasons:

  1. Communication: Allows guests to stay in touch with friends, family, or business associates.
  2. Convenience: Supports guests’ ability to make reservations, check-in, or request services through their mobile devices.
  3. Marketing: Helps casinos reach guests through mobile advertisements and promotions.
  4. Gaming: Enables guests to play mobile games or place bets through their phones.
  5. Emergency services: Ensures that guests can reach emergency services in case of an emergency.
  6. Payments: Supports mobile payment options for purchasing chips or making other transactions.
  7. Reservations: Book dining reservations, spa appointments, or other activities.

Good cellular coverage in casinos enhances the guest experience, supports operational needs, and provides guests with convenient access to gaming and other services.

Applications used on a cellular network in a casino typically include:

  • Voice and data communication (calls, texts, internet access)
  • Gaming machines and systems (slot machines, table games, sports betting systems)
  • Staff communication and coordination (walkie-talkie functionality, staff scheduling and management)
  • Customer engagement and services (mobile check-in/check-out, rewards programs, special offers and promotions)
  • Emergency response (first responder communication and coordination)
  • Payment processing (mobile payment and transactions)
  • Surveillance and security systems (CCTV, facial recognition, access control)
  • Internet of Things (IoT) devices (smart lighting, energy management systems, etc.).

There are several factors that can cause cellular interference in casinos, including:

  1. Building materials: Casinos are often built with materials, such as metal and concrete, that can interfere with cellular signals and reduce coverage.
  2. Obstructions: The layout of the casino, including walls, partitions, and ceilings, can obstruct cellular signals and reduce coverage.
  3. Electronic equipment: The use of electronic equipment, such as slot machines and gaming tables, can create interference and impact cellular coverage.
  4. Wireless network congestion: The high density of users in casinos can lead to congestion on the local wireless network, reducing coverage and increasing the risk of interference.
  5. Spectrum interference: Other wireless devices operating in the same frequency spectrum can interfere with cellular signals, causing dropped calls and reduced data speeds.

These factors can cause disruptions to cellular service in casinos, making it difficult for guests to access reliable mobile services, impacting their overall experience and satisfaction.

Our Clientele

Explore some of the great companies that RSS has worked with.

Why RSS?

The licensed wireless industry is intricate. Experience has been a part of Repeated Signal Solutions (RSS) from the company’s inception in 2004. Unlike our rivals, RSS has been active in the licensed wireless frequency market for 19 years and still represents the majority of our first clients nationally.

  • 1

    Financial Transparency
    The RSS methodology has been demonstrated to put everyone at ease. This approach is the result of 19 years of expertise.

  • 2

    Trust: 92%+ of Our Customers Are Recurring
    Among licensed wireless services, RSS is one of the few that puts the client first.

  • 3

    Respect and Understanding for All Stakeholders
    To ensure that each party contributes for their use case, our process supports the creation of budgets for each group’s allocation of the system.

  • 4

    Total Solution Experience
    We offer end-to-end life cycles with the standard carriers SLAs starting at 10 years as part of our solutions.

Ready to Speak With Our Team?

RSS’ mission is to act on behalf of our customers and provide innovative methodologies and detailed solutions that meet their wireless coverage challenges. We strive to provide value propositions based upon ethical business approaches with a high level of transparency and communication which builds mutual trust, respect and a basis for replicable results in our products and services delivery.

Pete Bohley, President of RSS